How to do a Full Factory Reset on Windows 11

How to do a Full Factory Reset on Windows 11

Sometimes your Windows 11 system just needs a clean slate. Whether you’re dealing with performance issues, stubborn errors, or preparing a computer for resale, resetting the operating system can save you a lot of hassle.

Windows 11 makes this easy with its built-in Reset this PC option, and you can even reinstall directly from the cloud, so you don’t need a USB stick or local installation files.

Table of Contents


Step 1: Enter Windows Recovery Environment (WinRE)

Hold down the Shift key. While holding it, click:

  • Start Menu →
  • Power button →
  • Restart
Note: Keep holding Shift until you see the Choose an option recovery screen.

Start menu → Power → Restart with Shift held down

Step 2: Select Troubleshoot

On the blue recovery screen, click Troubleshoot.

Choose an option screen highlighting Troubleshoot

Step 3: Select Reset this PC

After selecting Troubleshoot, click Reset this PC to continue.

Reset this PC option screen

Step 4: Pick What to Keep

  • Keep my files – Removes apps and settings but keeps personal files.
  • Remove everything – Wipes all files, apps, and settings. Best for selling or starting fresh.
Warning: If you choose Remove everything, back up your files first—they will be permanently deleted.

Keep my files vs Remove everything options

Step 5: Choose Reset Method

Choose how you want to reinstall Windows:

  • Cloud download – Downloads the latest Windows 11 from Microsoft (~4GB).
  • Local reinstall – Uses files already on your device.
Tip: For the cleanest and most reliable reset, select Cloud download.

Cloud download vs Local reinstall options

Step 6: Clean the Drive Fully (Recommended)

  • Just remove my files – Use this if you're keeping your PC.
  • Clean the drive fully – Use this if you want a completely fresh system. This is best if selling, gifting, or wanting zero leftover data. This can take several hours.
Tip: We strongly recommend Remove everything + Cloud download + Clean the drive fully for a completely fresh start.

Remove everything

Step 7: Confirm Settings

Windows will show a summary of your choices. When ready, click Reset.

Final confirmation screen before reset

Step 8: Let Windows Do Its Work

The reset process will now begin. Your PC may:

  • Restart multiple times
  • Show a percentage progress screen
  • Take 30 minutes to 2 hours depending on hardware and internet speed

Once finished, you’ll see the Windows 11 setup screen, ready for use.

Windows reset progress screen Fresh Windows 11 setup screen

Final Tips

  • Plug your device into power before starting.
  • Back up important files if choosing Remove everything.
  • Have your Microsoft account details ready for sign-in after reset.
Success: You’ve successfully reset Windows 11 using Cloud download and a full clean. Your PC is now completely fresh with the latest version of Windows 11 installed.

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